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CASE STUDY
Using innovation to change the mental health narrative.
Max's low-code app development support for start-up Cognomie has helped businesses get access to vital mental fitness training.
Software Engineer Max has been a pivotal member to a growing start-up team that provides an online platform for mental fitness.
Cognomie focus on bringing mental fitness coaching to individuals and organisations through two main services: tailored mental fitness coaching and a benchmarking medium to track mental fitness progression.
The Challenge
Cognomie needed someone to support the sustainable evolution of their mental fitness platform.
- Increase process efficiency
lengthy processes such as extracting data off the platform, required a lot of manual effort and wasted too much time, requiring increased process efficiency and evolution.
- Platform management and support
Cognomie also needed a single person to be responsible for the support queries and platform management. These jobs were previously handled by multiple people, which often proved to be inefficient.
- Increased stakeholder bandwidth
Key stakeholders often handled support and maintenance tasks simultaneously. Introducing Max to the team meant they could focus on their areas of expertise.
The Solution
Max's core responsibilities included:
Gather project requirements
Max initially had to display great communication and team-working skills to have a clear sense of direction before building the tool.
Improve data exportation process
Build a page in the back end listing all major operational areas of the business with insightful data to be exported straight to Excel.
Provide platform management support
Understanding of the platform and associated technology, with responsibility for the technical support and platform management.
The Outcome
Thanks to Max’s work, key business stakeholders using the platform now have easier access to key insights. By referencing statistics for ongoing projects, exporting project-wide data for client workshop presentations, or simplifying invoicing processes for the finance department, this tool radically reduced the time spent on viewing and gathering data.
By handing over sole responsibility of project management and tech support to Max, processes were transformed and time could be focused elsewhere.
"Max has delivered a great standard of work and has continued to grow into his role. He has taken on more responsibilities and broadened the scope of the role he has been working upon, meaning we have been able to move other resources onto different areas of the business."
John Young, CEO & Founder of Cognomie
Max Software EngineerThe Xander academy allowed me to develop key skills which were necessary to deliver high end work for the client. For instance, being a team lead for a project instilled accountability, and the importance of communication and empathy when speaking with key stakeholders.In his words
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