The client's challenges included:
- Project Management support
With an internal project of this size and complexity, the client needed someone who could use project management tools to make sure the project was kept on track, within the scope identified and within budget.
Luke also needed to liaise with the Business Change departments in other regions to make sure the necessary changes were deployed and embraced by employees with the least resistance possible.
- Internal and external communication
Luke was brought into plan, draft and coordinate logistics around internal communications and external agency communications. He was also responsible for strategising, planning, and deploying business change activities within the Global Brand Programme team.